> For the complete documentation index, see [llms.txt](https://docs.traivis.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.traivis.com/official-policies-and-guidelines/platform-use-guidelines/rules-and-best-practices-with-account-behaviours.md).

# Rules and Best Practices with Account Behaviours

An outline for a basic introduction to TRAIVIS' rules and best practices related to some of the most common questions we come across.

Below is a foundational guide to the rules and best practices governing how users interact on the TRAIVIS platform. Because TRAIVIS utilizes a unified profile system where you operate as both a student and an instructor from a single account, your public behaviour directly impacts your professional reputation and your Instructor Ranking. For a comprehensive legal overview, please refer to the Master Terms and Conditions and our Trust & Safety Guidelines.

#### 1. Following and Networking

Automated, proactive following and automated unfollowing are strictly prohibited. Aggressively or indiscriminately following hundreds of accounts to manipulate the algorithm or artificially boost your own follower count degrades the community experience.

* Meaningful Connections: Follow accounts, instructors, and students that genuinely interest you or align with your learning path.
* No Follow-Farming: Avoid following and then quickly unfollowing numerous accounts simply to solicit follow-backs.
* Authentic Engagement: Engage meaningfully with the accounts you follow by leaving constructive comments and legitimate course reviews.

#### 2. Replies and Messaging Channels

TRAIVIS offers distinct communication channels, and each must be used appropriately. Repeatedly posting duplicated, unsolicited replies across these channels is considered spam behaviour.

* 1-on-1 Chats: Use direct messages for networking or coursework clarification. Avoid sending the same copy-pasted message to multiple users.
* Course Group Chats: Keep discussions strictly relevant to the course material. Instructors (acting as Admins) must moderate these spaces to prevent spam.
* Broadcasts: Instructors use Broadcasts to send mass announcements. Students may only reply to Broadcasts using emojis. Attempting to bypass this system to spam an instructor's inbox is prohibited.
* Privacy Boundaries: Respect the boundaries of other users. If someone asks you to cease communication, you must comply.

#### 3. The Social Feed and Trending Posts

Engaging with the TRAIVIS Social Feed is a great way to join global public conversations and showcase your expertise. However, hijacking trends to get attention can result in account suspension.

* Relevancy: Contribute meaningfully to trending topics. Do not use interactions with trending posts to aggressively promote your unrelated courses.
* Formatting: Adhere to the platform's visual standards. Ensure your posts are clean and readable, keeping in mind the layout rule that no single word should exceed 40 characters.

#### 4. Paid Partnerships and Marketing

Organic social activities and courses that involve a third-party brand providing compensation or incentives to a user (such as an influencer or content creator) must be clearly disclosed.

* Mandatory Disclosure: You must include the hashtag #SPONSORED to indicate the commercial nature of such content.
* Transparency: Be completely transparent with your audience about sponsored content or affiliate links.
* Karma Campaigns: If you are utilizing TRAIVIS Karma Campaigns to incentivize your students, you must do so ethically. Bribing users for fake 5-star reviews using TRVS points is strictly banned.

#### 5. Global Search Visibility

The TRAIVIS Global Search bar (which activates after typing a minimum of 3 letters) is a powerful tool to find Courses, People, and Posts. We actively filter accounts and content from the search engine if they degrade the experience for others.

* No Duplicates: Avoid posting repetitive or near-duplicate content, courses, or social links to manipulate search rankings.
* Ethical Tagging: Only use course tags that accurately reflect your curriculum. Keyword stuffing unrelated terms will result in your course being hidden from search results.

#### 6. Strict "Do Nots" (Automations & Bots)

While TRAIVIS provides built-in AI "Robot Assistants" to help instructors automate basic administrative workflows, the use of external bots or the malicious exploitation of platform tools is banned. You must not:

* Employ external bots, click-farms, or unauthorized applications to post messages, generate likes, or create fake accounts.
* Exploit the internal AI Automation triggers to mass-spam students with unsolicited messages.
* Post identical messages across multiple accounts.
* Exploit trending topics or hashtags excessively.

#### 7. Inappropriate and Toxic Content

TRAIVIS is committed to maintaining a safe, professional, and respectful educational environment. The following examples of toxic content are strictly prohibited across all courses, profiles, and messages:

* Hate speech targeting individuals or groups based on race, ethnicity, religion, gender, sexual orientation, or disability.
* Harassment, bullying, or threatening messages directed at other users.
* Explicit content or links to pornographic material.
* Misinformation or false claims that can harm individuals or the community.
* Videos promoting violence, self-harm, or illegal activities.
* Graphic or disturbing images.
* Slanderous or libellous statements targeting individuals or groups.
* Political content specifically designed to incite division or unrest.

#### 8. TRAIVIS's Enforcement Rights

To protect the integrity of the platform, TRAIVIS reserves the right to:

* Remove any social activity, course, video, or account that violates these guidelines.
* Suspend or permanently terminate accounts without prior notice for severe or repeated rule violations.
* Forfeit pending Wallet balances or Karma points obtained through abusive behaviours.
* Issue formal warnings for minor infractions and enforce stricter penalties for repeated offences.
* Access user accounts via our encrypted backend algorithm to randomly monitor content submissions or investigate reported disputes.
* Report content violating legal statutes to the appropriate UK or international law enforcement authorities.

By adhering to these rules and best practices, you contribute to a positive, engaging, and highly professional environment on TRAIVIS. If you have any questions about these behaviours, please contact us via the Support Portal.