TRAIVIS Trust and Safety Guidelines

These guidelines are designed to ensure that everyone can enjoy a positive and secure experience on our platform

At TRAIVIS, we are committed to providing a safe, respectful, and inclusive environment for all our users. Whether you are a student, instructor, or any other member of our community, these guidelines are designed to ensure that everyone can enjoy a positive and secure experience on our platform. By using TRAIVIS, you agree to adhere to the following Trust and Safety Guidelines.

Community Conduct

Respectful Interaction

• Mutual Respect: All interactions on TRAIVIS, including course discussions, chats, and social content, must be conducted with mutual respect. Offensive language, harassment, bullying, or discrimination of any kind will not be tolerated.

• Cultural Sensitivity: TRAIVIS is a global platform with users from diverse backgrounds. Please be mindful and respectful of cultural differences in all communications and content.

Prohibited Content

• Inappropriate Content: Posting content that is pornographic, violent, or otherwise inappropriate is strictly forbidden. This includes text, images, videos, and any other media. Read

• Misinformation: Users must not share or promote false information or conspiracy theories that could mislead or harm others.

Learn more about Toxic Content at TRAIVIS's Terms and Condition

Privacy and Data Security

User Privacy

• Personal Data: Respect the privacy of others by not sharing personal information such as addresses, phone numbers, or email addresses without explicit permission.

• Data Protection: TRAIVIS is committed to protecting user data. Do not attempt to access, share, or misuse any personal data you may encounter on the platform.

Learn more about the Privacy Policy at TRAIVIS's Privacy Policy

Account Security

• Password Protection: Users are responsible for maintaining the security of their accounts by using strong, unique passwords and not sharing their login details with others.

• Reporting Breaches: If you suspect any unauthorized access to your account or the accounts of others, report it to TRAIVIS support immediately.

Content Creation and Sharing

Social Content Guidelines

• Constructive Contributions: When creating content such as notes or blogs, ensure that your contributions are constructive, relevant, and beneficial to the TRAIVIS community.

• Content Privacy: Respect the privacy settings chosen by other users. Do not share or distribute content marked as "Only Me" or otherwise restricted without permission.

Messaging Etiquette

• Appropriate Communication: Use the messaging features for educational and constructive purposes. Sending unsolicited or inappropriate messages, spamming, or any form of harassment through the messaging system is prohibited.

• Course Chat: Keep discussions in course chats relevant to the course material and respectful of all participants. Avoid off-topic or disruptive comments.

Safety in Learning Environments

Safe Learning Space

• Inclusive Environment: TRAIVIS is committed to providing an inclusive learning environment for all users. Discrimination based on race, gender, religion, nationality, or any other characteristic is strictly prohibited.

• Safe Interactions: Users should feel safe to express their ideas and opinions without fear of harassment or ridicule. Any behaviour that undermines this environment will not be tolerated.

Reporting and Enforcement

• Report Violations: If you encounter any behaviour or content that violates these guidelines, report it using the Support Portal.

• Enforcement: TRAIVIS reserves the right to take appropriate action, including warning, suspension, or termination of accounts, against users who violate these guidelines.

Instructor Responsibilities

Fair and Ethical Teaching

• Equal Treatment: Instructors must treat all students fairly, without favouritism or bias. This includes grading, feedback, and access to resources.

• Professional Conduct: Instructors are expected to conduct themselves professionally at all times, both in live sessions and in interactions on the platform.

Content Accuracy

• Course Quality: Instructors must ensure that the information provided in their courses is accurate, up-to-date, and well-researched. Misinformation or outdated content must be corrected promptly.

• Interactive Learning: Encourage active participation and provide constructive feedback to foster a positive learning experience for all students.

Enforcement and Consequences

Investigations

TRAIVIS may investigate any reported violations of these guidelines. Investigations will be conducted fairly, and users will be given an opportunity to explain their actions before any decisions are made. During the investigation TRAIVIS might need to access your account and services you use on TRAIVIS platform. By using TRAIVIS, you agree to adhere to the these terms.

Consequences

Violations of these guidelines can result in a range of consequences, depending on the severity of the infraction. These may include:

• Warnings: For minor violations or first-time offenses.

• Account Suspension: Temporary suspension of account access.

• Account Termination: Permanent removal from the TRAIVIS platform.

Appeals

Users who believe they have been unfairly penalized may appeal the decision by contacting TRAIVIS support. Appeals will be reviewed, and final decisions will be communicated in a timely manner.

Continuous Improvement

TRAIVIS is committed to continuously improving our Trust and Safety Guidelines to better serve our community. We encourage feedback from users to help us maintain a safe and respectful environment. Please contact us at Support Portal with any suggestions or concerns.